Question 1

What happened to the free PrimeWebKit tools?

Accepted Answer

PrimeWebKit has moved its focus from free web utilities to AI products for businesses. Old tool pages now redirect to the home page, where you can explore Prime Chat, PrimeCare OS and Prime Voice.

Question 2

Is PrimeWebKit one product or several?

Accepted Answer

Several. PrimeWebKit is the company and ecosystem; Prime Chat, PrimeCare OS and Prime Voice are separate products with their own sign-in.

Question 3

What is Prime Chat?

Accepted Answer

Prime Chat is a no-code AI chatbot builder by PrimeWebKit. It lets a business create an AI assistant trained on its own website content, documents, text and FAQs, then add it to any website with a single script.

Question 4

Do I need coding skills to use Prime Chat?

Accepted Answer

No. You create the assistant, add knowledge sources and customize the widget in a visual dashboard. Installing it means pasting one script tag into your website.

Question 5

What can I train the chatbot on?

Accepted Answer

Website pages, uploaded documents, plain text you paste in, and frequently asked questions with your preferred answers.

Question 6

Can Prime Chat capture leads?

Accepted Answer

Yes. The assistant can ask for a visitor's name, email address and phone number during the conversation, and those details appear in your dashboard.

Question 7

Which websites does it work with?

Accepted Answer

Any website where you can add a script, including WordPress, Shopify, Webflow, Wix, Squarespace and custom-coded sites.

Question 8

Which industries use Prime Chat?

Accepted Answer

It is built for e-commerce, education, healthcare, real estate, professional services and customer support teams, and works for most businesses that answer repeat questions online.

Question 9

What is PrimeCare OS?

Accepted Answer

PrimeCare OS is a web-based clinic and practice management platform by PrimeWebKit. It combines online appointment booking, provider schedules, patient records, automated reminders, invoices and reports in one system.

Question 10

Do patients need to download an app or create an account?

Accepted Answer

No. Patients book from your booking page or website widget, and manage their appointment through a secure link.

Question 11

Can I add booking to my existing clinic website?

Accepted Answer

Yes. PrimeCare OS offers an embeddable booking form, a floating booking button and a popup, so you can keep your current website.

Question 12

How are reminders sent?

Accepted Answer

Appointment confirmations and reminders are sent by email, SMS and WhatsApp, depending on your plan.

Question 13

Is PrimeCare OS an EHR?

Accepted Answer

No. PrimeCare OS is focused on practice management and scheduling. It keeps patient profiles, medical history, visit notes and files, but it is not a full Electronic Health Record system and does not handle insurance billing.

Question 14

Which practices is it for?

Accepted Answer

Dental clinics, general practice and family clinics, physiotherapy centres, dermatology, mental health and therapy practices, paediatrics, chiropractic, optometry and other independent practices.

Question 15

Does it sync with my calendar?

Accepted Answer

Yes, with Google Calendar, Outlook and Apple Calendar.

Question 16

What is Prime Voice?

Accepted Answer

Prime Voice is an upcoming AI voice calling agent and voice assistant from PrimeWebKit, designed to answer business phone calls, respond from your business knowledge and capture caller details.

Question 17

When will Prime Voice launch?

Accepted Answer

Prime Voice is coming soon. Visit voice.primewebkit.com to follow the launch and request early access.

Question 18

Will it work with Prime Chat and PrimeCare OS?

Accepted Answer

That is the plan: Prime Voice is being designed to share knowledge with Prime Chat and to work alongside PrimeCare OS scheduling.

Frequently asked questions

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