Prime Chat, about 10 minutes
Getting started with Prime Chat
This guide takes you from an empty account to a live AI assistant on your website. Have your website address and two or three key documents ready.
- 1
Open the dashboard
Go to chat.primewebkit.com and sign in. Your assistants, knowledge and conversations are all managed from here.
- 2
Create an assistant
Choose a name visitors will see, such as “Ask Bright Smile Dental”. Write a short description of your business and who the assistant serves.
- 3
Add knowledge sources
Add your key website pages, upload documents like price lists or brochures, paste any extra details as text, and add FAQs for answers where exact wording matters.
- 4
Configure behavior
Set the tone, topics to avoid and what the assistant should do when it does not know an answer, for example asking for contact details.
- 5
Turn on lead capture
Choose which details to collect: name, email, phone. Decide whether to ask early or after the assistant has answered.
- 6
Brand the widget
Pick colors, avatar, position, welcome message and suggested starter questions.
- 7
Test it
Ask your twenty most common customer questions in the preview. Fix weak answers by improving the source content.
- 8
Install on your website
Copy the integration script and paste it before the closing body tag of your site, or into your platform’s custom code area.
Tips
- Start with your ten most useful pages rather than your whole site.
- Review conversations weekly; they show which content is missing.
- Use FAQs for prices and policies so the wording stays exact.