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Prime Webkit

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Custom Chatbot Development

Custom AI Chatbots that work around the clock

Intelligent chatbots trained on your content that answer questions, support customers, and capture leads 24/7 — on your website and beyond.

See pricing

Overview

We build custom AI chatbots that actually understand your business. Trained on your own content, they resolve customer questions instantly, qualify and capture leads, and reduce support load — all in your brand's voice, available every hour of every day.

  • Trained on your content
  • 24/7 lead capture
  • Cuts support load
5.0 average client rating 100+ projects delivered Fast, fixed-scope delivery Senior team, no hand-offs

Trusted by ambitious teams and growing brands

NorthwindVertexLumenCobaltEverlyNimbusHarborQuillAscendFableNorthwindVertexLumenCobaltEverlyNimbusHarborQuillAscendFable
What you get

Key features & benefits

Everything included is there for one reason: to help your business grow.

Trained on your content

Accurate answers grounded in your docs, site, and knowledge base.

24/7 lead capture

Qualify visitors and capture leads even while you sleep.

Cuts support load

Deflect repetitive questions so your team focuses on what matters.

On-brand & controllable

Your tone, your rules, with guardrails to keep answers safe and accurate.

Our process

Our process

A clear, collaborative process that keeps projects on time and on budget.

  1. 01

    Define goals

    Support, sales, or both — we scope what the bot should do.

  2. 02

    Train on your content

    We ingest your knowledge base and tune responses.

  3. 03

    Integrate

    Embed on your site, app, or channels with lead capture.

  4. 04

    Optimize

    Monitor conversations and continuously improve.

Our stack

Technologies we use

We use modern, proven technology — the right tool for the job, never buzzwords for their own sake.

Anthropic ClaudeOpenAIRAGVector DBsNode.jsTypeScriptWebhooksCRM Integrations
Pricing

Simple, transparent pricing

Clear starting points — every project gets a fixed, no-obligation quote tailored to your scope.

Starter Bot

from $1,000

A capable site assistant.

  • Trained on your site
  • Website widget
  • FAQ handling
  • Basic lead capture
  • Setup & launch
Most popular

Business Bot

from $2,500

Support + lead generation.

  • Custom knowledge base
  • Lead qualification
  • CRM integration
  • Analytics
  • Ongoing tuning

Custom

Custom quote

Advanced, multi-channel bots.

  • Multi-channel deployment
  • Custom actions & tools
  • Integrations
  • Advanced guardrails
  • Support

Prices are starting points and vary by scope. Not sure what you need?

Our work

Featured projects

A sample of the products and platforms we've designed, built, and grown.

Everly — Shopify store rebuild
E-commerce

Everly — Shopify store rebuild

Nimbus — SaaS marketing site
Web App

Nimbus — SaaS marketing site

Lumen — content & SEO engine
SEO

Lumen — content & SEO engine

Harbor — AI support assistant
AI Chatbot

Harbor — AI support assistant

Vertex — operations dashboard
Software

Vertex — operations dashboard

Ascend — WordPress relaunch
WordPress

Ascend — WordPress relaunch

Results

Case studies with measurable results

We're judged on outcomes. Here's the kind of impact our work delivers.

E-commerce replatform lifts revenue 42%

Everly Skincare

+42%
revenue in 90 days

A full Shopify rebuild with a faster, cleaner checkout and a redesigned product experience.

ShopifyCROWeb Development

SaaS marketing site cuts CAC by a third

Nimbus Analytics

-33%
cost per acquisition

A conversion-focused Next.js site with clear messaging and fast load times that turned visitors into trials.

Web DevelopmentSEO

Organic traffic 3× in six months

Lumen Health

organic traffic

Technical SEO fixes, a pillar-and-cluster content model, and internal linking that compounded month over month.

SEODigital Marketing

Support tickets down 60% with AI

Harbor Property Group

-60%
support volume

A custom AI assistant trained on their knowledge base that answers questions and captures leads 24/7.

AI DevelopmentChatbot
Testimonials

What our clients say

Real words from the founders and teams we've partnered with.

Prime Webkit rebuilt our store and our conversion rate jumped almost overnight. They treated the project like it was their own business.
SWSarah WhitfieldFounder, Everly Skincare
The custom dashboard they built saves our ops team hours every single day. Clear communication from kickoff to launch.
DODaniel OseiCEO, Vertex Logistics
Our organic traffic tripled within six months of their SEO work. Real, measurable results — not vanity metrics.
PNPriya NairMarketing Lead, Lumen Health
Their AI chatbot now handles the majority of our inbound questions and books viewings automatically. Game changer.
MRMarcus ReedDirector, Harbor Property Group
FAQ

Custom Chatbot Development — FAQ

Still have questions? Reach out — we're happy to help.

Answer customer questions from your content, qualify and capture leads, book appointments, deflect support tickets, and hand off to a human when needed.

We train it on your website, documents, and knowledge base using retrieval, so answers are accurate and specific to your business.

As a website widget and across channels. We can also integrate it with your CRM and tools.

We ground it in your content and add guardrails to keep answers accurate and on-brand, and monitor to keep improving it.

Free guide

Read the complete guide to custom chatbot development

An in-depth, no-fluff guide covering everything you need to know.

Explore more

Related services

Round out your project with our other services.

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