E-commerce replatform lifts revenue 42%
Everly Skincare
+42%
revenue in 90 days
A full Shopify rebuild with a faster, cleaner checkout and a redesigned product experience.
ShopifyCROWeb Development
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Website Maintenance & Support
Website Maintenance & Support you can rely on
Updates, security, backups, and fast fixes that keep your website secure, speedy, and always online — so you never have to worry about it.
Overview
Your website is too important to leave unattended. Our maintenance and support plans keep it updated, secure, backed up, and fast — with a real team on call for changes and fixes, so small problems never become big ones.
- Updates & security
- Backups & recovery
- Speed & uptime
5.0 average client rating 100+ projects delivered Fast, fixed-scope delivery Senior team, no hand-offs
Trusted by ambitious teams and growing brands
NorthwindVertexLumenCobaltEverlyNimbusHarborQuillAscendFableNorthwindVertexLumenCobaltEverlyNimbusHarborQuillAscendFable
What you get
Key features & benefits
Everything included is there for one reason: to help your business grow.
Updates & security
Core, plugin, and dependency updates plus security monitoring and hardening.
Backups & recovery
Automated backups and a recovery plan so you're never at risk.
Speed & uptime
Performance monitoring and uptime checks to keep the site fast and online.
On-call support
A real team for content changes, fixes, and improvements when you need them.
Our process
Our process
A clear, collaborative process that keeps projects on time and on budget.
- 01
Onboard
We audit your site and set up monitoring and backups.
- 02
Maintain
Regular updates, security, and performance checks.
- 03
Support
Handle change requests and fixes quickly.
- 04
Report
Regular reports so you know your site is healthy.
Our stack
Technologies we use
We use modern, proven technology — the right tool for the job, never buzzwords for their own sake.
Uptime MonitoringAutomated BackupsSecurity ScanningCDNCachingStagingAnalyticsWordPress/Custom
Pricing
Simple, transparent pricing
Clear starting points — every project gets a fixed, no-obligation quote tailored to your scope.
Care
from $99/mo
Essential peace of mind.
- Updates
- Security monitoring
- Weekly backups
- Uptime monitoring
- Monthly report
Most popular
Care+
from $249/mo
Maintenance plus support hours.
- Everything in Care
- Daily backups
- Priority fixes
- Content updates
- Performance tuning
Managed
Custom quote
Fully managed for busy teams.
- Dedicated support
- SLA response times
- Ongoing improvements
- Staging environment
- Strategy calls
Prices are starting points and vary by scope. Not sure what you need?
Our work
Featured projects
A sample of the products and platforms we've designed, built, and grown.
E-commerceEverly — Shopify store rebuild
Web AppNimbus — SaaS marketing site
SEOLumen — content & SEO engine
AI ChatbotHarbor — AI support assistant
SoftwareVertex — operations dashboard
WordPressAscend — WordPress relaunch
Results
Case studies with measurable results
We're judged on outcomes. Here's the kind of impact our work delivers.
SaaS marketing site cuts CAC by a third
Nimbus Analytics
-33%
cost per acquisition
A conversion-focused Next.js site with clear messaging and fast load times that turned visitors into trials.
Web DevelopmentSEO
Organic traffic 3× in six months
Lumen Health
3×
organic traffic
Technical SEO fixes, a pillar-and-cluster content model, and internal linking that compounded month over month.
SEODigital Marketing
Support tickets down 60% with AI
Harbor Property Group
-60%
support volume
A custom AI assistant trained on their knowledge base that answers questions and captures leads 24/7.
AI DevelopmentChatbot
Testimonials
What our clients say
Real words from the founders and teams we've partnered with.
“Prime Webkit rebuilt our store and our conversion rate jumped almost overnight. They treated the project like it was their own business.”
“The custom dashboard they built saves our ops team hours every single day. Clear communication from kickoff to launch.”
“Our organic traffic tripled within six months of their SEO work. Real, measurable results — not vanity metrics.”
“Their AI chatbot now handles the majority of our inbound questions and books viewings automatically. Game changer.”
FAQ
Website Maintenance & Support — FAQ
Still have questions? Reach out — we're happy to help.
Updates, security monitoring, backups, uptime monitoring, performance checks, and support hours for changes and fixes — the exact mix depends on your plan.
Yes. We take over maintenance for existing WordPress, Shopify, and custom sites after a quick onboarding audit.
Response times depend on your plan; higher tiers include priority and SLA-backed response times.
Yes — most plans include support hours for content updates, tweaks, and small improvements.
Explore more
Related services
Round out your project with our other services.
Ready to get started with website maintenance & support?
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Share a few details about your project and we'll get back to you within one business day with next steps and a clear, no-obligation quote.
- A senior team, not a call center
- Fixed scope and clear timelines
- We reply personally to every enquiry